1. Refund Eligibility
We offer refunds within 30 days of your purchase for our paid services. To be eligible for a refund, your request must be made within this 30-day period.
2. Refund Process
To request a refund, please contact our support team at support@isur-alumni.com with your purchase details and a clear explanation of why you are requesting a refund.
3. Refund Approval
Refunds are reviewed on a case-by-case basis. We may refuse a refund if we find that the request does not meet our refund criteria.
4. Refund Timeframe
Once your refund request is approved, we will process the refund within [X] business days. The time it takes for the refund to be credited back to your account may vary depending on your payment method.
5. Non-Refundable Items
Certain services or products may not be eligible for a refund. These include personalized or downloadable items and services that have already been provided.
6. Contact Information
For any questions about our refund policy or to request a refund, please contact us at support@isur-alumni.com.